Thank you for reaching out. I really appreciate you taking the governor’s guidance to heart and closing (your restaurant) right away. It shows your commitment to our community and your forward thinking in leading a local business.
I have received some additional guidance today regarding best practices for restaurant operation during this public health mitigation effort.
The first step would be to have a policy in place for employees so they feel comfortable and financially supported if they, or a member of their household, begin feeling ill. If that happens, it is imperative that they not come to work to protect you, other employees, and your customers. Additionally, you should have a clear policy in place for staff regarding the sanitization of common contact surfaces.
The Montgomery County Department of a Commerce suggests that converting the restaurant to a pick up only operation (with payment handled online to reduce person-to-person interaction) is one way to maintain continuity in your business while protecting public health. Another suggestion is that, if you were to reopen your dining room, you could alter the seating arrangement to expand the distances between patrons to be at least 4-6 ft.
While remaining completely closed offers the most protection for you, your workers, and the community, it is my obligation to share all of the current options with you.
I hope this is helpful. I will share additional information as I become aware of it.
President, Narberth Borough Council
News compiled by Ed Ridgway, NBA president, and marketing consultant at Main Line PR